Fostering Consumer Engagement in Practice Transformation: A Toolkit for Practices on the Journey to Patient-Centered Medical Homes

Information, guidance and evidence-based tools to engage customers in practice design.

This toolkit is a source of information and guidance for practices seeking to engage consumers in the quality improvement process of transforming their medical practice into a patient-centered medical home. This toolkit includes valuable tips and guidelines from industry leaders, as well as templates, sample documents and links to resources designed to gather vital information on consumers’ experience and satisfaction with care.


Source: Massachusetts Patient Centered Medical Home Initiative
Published: 2011

Fostering Engagement in Practice Transformation